The Privacy Policy of Kerr Travel & Tours
Effective January 1st, 2004
Introduction
Protecting privacy and confidentiality of information is fundamental to our overall operation and we take it very seriously. We have created this private statement to demonstrate our commitment to protecting the privacy of our customers, partners, potential customers and website visitors.
Privacy statement
This policy deals only with personal information handled by Kerr Travel & Tours. Personal information is information about an identifiable individual, excluding business contact information. The following explains how Kerr Travel & Tours handles personal information. We reserve the right to change this policy and it may be updated periodically. These changes may affect our use of your personal information. Accordingly, please check for changes regularly.
Accountability
Kerr Travel & Tours is accountable for all personal information under its control. Kerr Travel & Tours privacy officer Jeff Kerr is designated as responsible for Kerr Travel & Tours privacy policy. The privacy officer can be reached by:
- Email address: kerrtrvl@idirect.com
- Telephone at 905-985-8010
- Fax at 905-985-7696
- Mail at 11601 Simcoe Street Port Perry, Ontario L9L 1B3
Any questions about Kerr Travel & Tours handling of personal information should be directed to the privacy officer. Please see below for more information about the process for referring questions about Kerr Travel & Tours handling of personal information.
Purpose of Personal information
The purpose for which Kerr Travel & Tours collects personal information will be identified at or before the time the information is collected. Kerr Travel & Tours may collect personal information for the purposes of:
- Purchasing various travel products & services from Kerr Travel & Tours
- Servicing existing clients to serve them better
- Processing and administering the above or other purposes as necessary.
Consent
Kerr Travel & Tours seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection. If you have voluntarily provided information, you have consented to the collection, use and disclosure of your personally identifiable information as described in this privacy policy. Kerr Travel & Tours will not use personal information for any purpose other than that for which you consented. Should Kerr Travel & Tours require personal information for a new purpose, we will contact you to seek consent for that new use.
Limits for Collecting, Using, Disclosing and Keeping Personal Information
Kerr Travel & Tours does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for us to proceed with a request for information, or provide you with a product or service. In such cases, we will provide you with a description on the information we need. In all cases, Kerr Travel & Tours limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. We collect only information that is voluntarily provided by you and undertake that such information will be kept strictly confidential.
We retain personal information only as long as is necessary to provide the individual with the requested product, service or information.
Kerr Travel & Tours does not sell or trade any personal information with third parties. Kerr Travel & Tours may transfer information to service providers where information processing is outsourced by Kerr Travel & Tours in the course of its normal business practices. Where personal information is transferred to a service provider for processing, we require the service provider to respect this Privacy Policy and we will restrict them from using or disclosing personal information transferred to them for any purpose other than the provision of services to us.
Any personal information that Kerr Travel & Tours retains is kept in such a manner as to ensure its security and confidentiality at all times.
Safeguarding Personal Information
Kerr Travel & Tours respects the privacy of our customers, partners, potential customers and website visitors and we will protect that privacy as vigorously as possible. We store personal information in electronic and physical files that are secure. Our security measures include: secure locks on filing cabinets, and using industry techniques such as firewalls, encryption, intrusion detection and restricted access to records and to equipment, including computers.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers.
Accuracy of and Access to Personal Information Collected
Kerr Travel & Tours makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. Kerr Travel & Tours does not routinely update personal information.
Kerr Travel & Tours makes readily available to individuals our Privacy Policy and related procedures for managing personal information. We provide access to the Privacy Policy and related procedures to individuals on Kerr Travel & Tours website and in written form. Any questions about the handling of personal information by Kerr Travel & Tours can be raised with our privacy officer.
At the written request of an individual, he or she may view or edit their personal information as collected by Kerr Travel & Tours. Kerr Travel & Tours will inform them of what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed.
To make a request, please send a letter, email or fax addressed to our Privacy Officer at the address indicated above. In your request, please include the following information: Name, contact details, the nature of your request, including whether you wish to view and/or edit information or inquire regarding use and/or disclosure.
Kerr Travel & Tours will reply to your request in no later than thirty days after receipt of the request, or if we are not able to respond by this period, we will send you a notice of extension. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.
Questions
Any questions or comments about Kerr Travel & Tours handling of personal information should be directed to our privacy officer.